WHOLESALE TERMS & POLICIES
PAYMENT METHOD & TERMS
This site is designed to function the same as any online retail site - with interactive browsing and shopping cart functionality. There are no paper forms to fill out, no catalogs to consult, no sums or figures to total... it's wholesale buying that's quick, easy, and intuitive!
The nature of this process however, necessitates full payment upon check out, which is done via PayPal. A separate PayPal invoice will be sent for shipping costs when your order is ready to ship.
First order minimum is $175. Re-order minimum is $100.
All orders are made-to-order. Production times vary depending on quantity, but are estimated at 3 weeks or less. Very large orders may take 4-6 weeks.
If you would like to see a product sample, please purchase the item directly from my Etsy retail shop (feel free to convo me if you don't see a listing for what you're looking for). If a wholesale order is made, I will credit you the retail/wholesale cost difference of the sample.
Shipping is paid by the buyer. Cost will be determined after order is placed, and will depend on the buyer's requested shipping method and speed (I typically ship via USPS Priority Mail.)
Unless requested, items are not shipped with insurance. Your order will be packaged with the utmost care, but please request additional insurance if you're concerned about any potential shipping issues.
You will be responsible for re-shipping costs due to errors with the provided address. Please double check for typos!
RETURNS & DAMAGES
Due to the nature of Prim Society's products and their intended use for babies and children, returns, exchanges and buy-backs are not available. In select circumstances, or the unlikely case that you receive a damaged item, please notify me within 7 days of the delivery date and I will exchange or replace the damaged item(s).
I strive to use only high-quality materials and be as transparent as possible about my process. Please contact me if you have any questions! Additionally, I (Prim Society), make no claims about the safety or performance of any Prim Society items, nor the materials used to make them.